This informative day is an absolute must for existing ward managers, newly appointed ward managers, those aspiring to be ward managers, and all other senior nurse executives wishing to network and share best practice.
The day will provide delegates with a practical toolkit of advice to take back to their work place, with each speaker sharing their own personal top tips on how to overcome the current challenges faced by today's ward manager.
The ward manager role is critically important, acting as the frontline management role for the largest group of staff in the NHS and for many the ward manager role has provided a stepping stone from hands on nursing into general management.
Ward sisters and managers are the individuals who can make the greatest amount of difference to the morale of staff and therefore the quality of care provided in hospitals.
Ward sisters don't just set a standard and ensure staff have the discipline to stick to it, they create a culture that determines the morale of the team. There is a large evidence base that happier staff are more productive and stay longer in their jobs.
To be effective managers will need high levels of motivation to improve and develop their team but at the same they will personally need support to fully fulfil their role and work effectively. The ward manager needs to develop his/her team, so that they are stronger and better able to make decisions and run the ward effectively even when the ward manager is not around. But managing people demands different skills from those needed to look after patients
The Mid Staffs public inquiry led by Robert Francis QC made many recommendations in relation to the ward manager role - most notably that these roles should be supervisory. But what is the reality post Francis?
The role of the ward manager will be examined in detail and a number of case studies from some of the larger NHS Foundation Trusts will outline current best practice with supervisory roles. Other issues that will be addressed include:
Team leadership and performance management
The ward sister's business checklist - staff, patient care, patient experience
Motivation, coaching, resilience
What makes a good sister?' Strengths based profiling developed by the Shelford group of Hospitals
Managing finances, budgets and complaints
Creating a culture that determines the morale of the team
Preparing for CQC inspections
Ensuring effective staffing and skill mixes
Case study: Running an efficient ward
Case study: Going into a strugging team - how to survive and thrive