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Conventus events provide organisations working in the healthcare sector with a unique opportunity to promote their products and services to key members of their target audience.

We offer a range of flexible sponsorship and exhibition opportunities including:
• Exhibition space
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• Insert into delegate packs

To discuss your sponsorship and exhibition requirements, please contact us on 01926 863564

  Developing the ward manager
- a practical guide to strengthening skills needed for this role
This informative day is an absolute must for existing ward managers, newly appointed ward managers, those aspiring to be ward managers, and all other senior nurse executives wishing to network and share best practice.
The day will provide delegates with a practical toolkit of advice to take back to their work place, with each speaker sharing their own personal top tips on how to overcome the current challenges faced by today's ward manager.
The ward manager role is critically important, acting as the frontline management role for the largest group of staff in the NHS and for many the ward manager role has provided a stepping stone from hands on nursing into general management.

Ward sisters and managers are the individuals who can make the greatest amount of difference to the morale of staff and therefore the quality of care provided in hospitals.

Ward sisters don't just set a standard and ensure staff have the discipline to stick to it, they create a culture that determines the morale of the team. There is a large evidence base that happier staff are more productive and stay longer in their jobs.
To be effective managers will need high levels of motivation to improve and develop their team but at the same they will personally need support to fully fulfil their role and work effectively. The ward manager needs to develop his/her team, so that they are stronger and better able to make decisions and run the ward effectively even when the ward manager is not around. But managing people demands different skills from those needed to look after patients

The Mid Staffs public inquiry led by Robert Francis QC made many recommendations in relation to the ward manager role - most notably that these roles should be supervisory. But what is the reality post Francis?

The role of the ward manager will be examined in detail and a number of case studies from some of the larger NHS Foundation Trusts will outline current best practice with supervisory roles. Other issues that will be addressed include:

 Team leadership and performance management
 The ward sister's business checklist - staff, patient care, patient experience
 Motivation, coaching, resilience
 What makes a good sister?' Strengths based profiling developed by the Shelford group of Hospitals
 Managing finances, budgets and complaints
 Creating a culture that determines the morale of the team
 Preparing for CQC inspections
 Ensuring effective staffing and skill mixes
 Case study: Running an efficient ward
 Case study: Going into a strugging team - how to survive and thrive


Event Chairperson:Chair: Kerry Bloodworth, Former Deputy Director of Nursing, Nottingham University Hospitals NHS Trust 

To reserve a place please call 09126 863564
09:30 Registration
10:00 The Ward sister's role in team leadership and performance management


Prof Helen Young, Former Director of Nursing and Midwifery, Birmingham Women's Hospital
10:45 Questions and Answers
11:00 What makes a good sister?'
Strengths based profiling developed by the Shelford group of Hospitals

Carolyn Pitt, Lead Nurse Workforce , University Hospitals Birmingham NHS Trust

11:30 Morning Tea and Coffee
12:00 Put complaints to bed - Making patients happier earlier


Amy Maclean, Head of Patient Experience, Birmingham Women's Hospital NHS Foundation Trust 

12:30 Q and A session - How to overcome the challenges currently facing ward managers


13:00 Lunch and networking
14:00 Case study ‘ Running an efficient ward' Ward manager speaker tbc
14:30 Case study ‘Going into a struggling team - How to survive and thrive'

Sam Turney, Sister, John Radcliffe Hospitals NHS Trust, Oxford

15:00 Discussion and questions to afternoon speakers


15:30 Conclusions, learning points from the day and end of day


Early Bird discounts if booked before 25/10/2017
1 Delegate
2 Delegates 3 Delegates
Group Discount Price
£354.00 inc. vat £684.00 inc. vat £900.00 inc. vat

Venue Austin Court
Address Austin Court
80 Cambridge Street
B1 2NP
Postcode B1 2NP
Telephone +44(0) 121 600 7500
Email Address adevi@theiet.org
Web Address www.ietvenues.co.uk/austincourt

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