Since their reintroduction, Modern Matrons have been at the vanguard of both care delivery and the NHS reforms. They play an instrumental role in the delivery of effective quality healthcare.
This development day look at how you can maximise your abilities in your role as an matron. It will provide an opportunity for current matrons and aspiring matrons to learn from others through networking and discussion and to reflect on their future career progression.
Matrons provide expert clinical leadership and the assurance of high standards of clinical care as part of ten key responsibilities. These can be grouped into four main areas: environmental cleanliness, infection control, clinical standards and patient experience.
This invaluable event is a must for matrons wishing to further develop and finely tune their skills and learn for others working with similar challenges in today's NHS.
Specific issues to be addressed include:
• Doing the right things, at the right time, in the right place
• Developing and maintaining effective strong leadership
• Mentoring, coaching and resilience
• Patient safety, quality, staffing and skill mix
• Working and influencing across the organisation from the ward to the Trust board
• Developing the right communication skills - resolving problems with patients and relatives
• Putting patient complaints to bed
• Managing an efficient clinical environment
• Assessing the challenges faced by today's matrons and how may these may be overcome
• Case study: The Matron Quality Round document
• Case study: The QUEST tool is a safety and quality trigger tool designed to objectively demonstrate the standards being achieved in wards and departments at UHCW. It shows wards that are achieving and highlight areas that are underachieving. It assists nursing teams in developing actions to correct this underperformance
• Case study: Care Contact Time App - Development of ‘multi
professional app' launched in Feb 2016 to enable a complete view of what's happening in terms of patient care contact time on a ward over every 24 hour period
Never previously done anywhere else in the NHS
Trust wide roll our Jan 2017 - Results to date and how it is informing our thinking
An interactive session will allow delegates to discuss their own current challenges and best practice ideas whilst networking at their tables. These challenges and ideas will be shared with the whole audience.